• Be sure to review your acceptance email with attached admission letter and submit any additional documents.
  • Pay close attention to any conditions that need to be met prior to full admission.
• Your admission email will have further directions including your Student ID Number (V#), program, and advisor.

  • If you are conditionally admitted pending submission of official transcripts, you may find details regarding transcript submission on our website.

• Go to wou.edu/accountlookup to create your online WOU Portal account. The Portal is where you will find a variety of important university services and information, including your student e-mail and financial aid, so be sure to remember your username and password! Note: This login information is different from the username/password created for your online admissions application.
• If you have any trouble creating your Portal account, call University Computing Services at 503-838-8925 or email at ucshelpdesk@wou.edu.

• The Student Financial Agreement: This is a student’s promise to pay their charges, and is required for all students. This agreement can be found in your Transact card in Experience. After logging in to your WOU Portal, click the Experience icon at the top of the page. From there, navigate to the “My Account” page from the menu bar, and click “ACCESS YOUR TRANSACT ACCOUNT” in the Transact card. You’ll be automatically asked to complete the Student Financial Agreement. Once you agree to the terms and conditions your hold will be automatically lifted.

• Health History Form and Immunization Information: WOU is required by law to ensure all students have submitted a health history and immunization records. Submit these items to the Student Health and Counseling Center on campus. (This form is not required for returning or online students)
• Program Plan: Develop a program plan with your program coordinator during your first term of enrollment. All students must have one on file in order to receive financial aid and to prevent a hold that will be put in place once you have earned nine credits.

The Office of Disability Access Services (DAS) provides reasonable accommodations to ensure that students with documented disabilities have access to Western Oregon University (WOU) classes, programs and events. 

• If you would like to request disability related accommodation(s), apply with our office as soon as you have decided to attend WOU and receive your WOU student ID number and email address 

• Not sure what you need? Learn more about our common accommodations

• Questions? Visit our website or contact our office! We are here to help!

• https://wou.edu/disabilityservices/  or das@wou.edu

• 503-838-8250

• Once your program has provided you with course selection guidance, students register in Experience, found in the WOU Portal. Find Step by Step Instructions here. 

Please visit the Business Office website to access information in regard to payments: 

• Tuition Deadlines
• Mandatory Fee Information
• Revolving Charge Program and form
• Short-term deferments
• Fee refunds

Business Office Communication:

The Business office sends emails monthly when a statement is available. These will be titled “Student Billing Statement.” Statements are also available to you in WolfWeb under the Student Menu. The link is labeled View Student Bill. The preferred method to access your statement is via WolfWeb.

Can I carry a balance and still register?

Students can carry a balance from the current term but any balance from a prior term needs to be paid to prevent registration holds.

Online Payment:

You can access and pay your student bill in Experience following these steps:

• Go to Experience in your WOU Portal and then click on the “My Account” tab.

• The Student Financials Card includes an account summary where you can view your account summary by term and the Transact Payment System links to the payment system where you can securely pay your bill. 

Need assistance? Connect with a member of the Accounting and Business Services (ABS) office regarding your bill, options for paying, and strategies for managing your finances.

• Graduate students have several options for financial support in graduate school, including scholarships, graduate assistantships, student jobs, and student loans.
• Submit your Free Application for Federal Student Aid (FAFSA) Oct. 1 – Nov. 30 to receive an early award estimate, but no later than Feb. 1 for our early filing date. WOU’s FAFSA school code is 003209.
• Check your WOU email account often to see if Financial Aid needs any additional information to give you a formal financial aid notice.

Need more assistance? Make an appointment with a financial aid counselor or check out the Financial Aid website to discuss any financial aid questions or opportunities.

Tools and Tips

• Strategies for Succeeding in Online/Remote Classes – resources created by the Student Success and Advising Office at WOU
• Making Studying Easier During Remote Learning – guide to finding/creating a study space, even in a busy household. Created by Hamersly Library.
• WOU Professional Etiquette video series – created by Professor Leanne Merrill (Math), these videos have tips on getting help from staff and professors, writing emails (in a way that will get the quickest response!), what to do if you have a complaint, and more.
• 10 Ways for College Students to Succeed During COVID-19

Technology Help and Support

• Canvas/Remote Learning
  • askai@wou.edu or 503.838-9300
• Other WOU Resources (Email, Portal, Software, etc.)
  • University Computing Solutions (UCS): 503-838-8925 (call or text) ucshelpdesk@wou.edu

• It’s easy to apply for on-campus housing online building assignments are made on a first-come, first-served basis. It’s best to get your application in as soon as possible (housing applications are accepted for the following year starting Oct. 1) because the earlier you apply, the greater your priority over other incoming students. A variety of options are available for graduate students including family housing.
• Check your WOU email account often. University Housing will communicate with you using your WOU email leading up to your move-in date and throughout the academic year.
• Watch your inbox and WOU Portal for any updates on your building assignment or last-minute information before move-in day.
• Be sure to submit your housing contract and emergency information authorization form by the contract deadline to secure your housing placement.

Need more assistance? If you are facing personal challenges with basic needs such as housing and food security, childcare, and/or medical care, etc. please visit WOU basic needs. 

• You can check DegreeWorks (in portal, also called Degree Tracks) to see the status of your degree progress at anytime. If you have any questions or concerns, please contact graduateprograms@wou.edu.
• File Application for Completion of Masters Degree Form at least term prior to the term in which you plan to graduate. Complete the Graduate Programs Exit Survey prior to starting your last term of enrollment.
• Provide Pre-Approval Form for Thesis or Professional Project by the 2nd week of term of completion. (if applicable)
• Complete Exit Requirement and return to Graduate Office no later than 4pm by Wednesday of finals week in the term that you are completing your degree.

If you previously attended WOU as an undergraduate, you can use the same card.

You have a couple of options to get your student ID card without physically being on campus!  You can choose to have your ID card mailed to you or saved for you to pick up once you are on campus.

Please choose from one of the following options:

1.  Email a headshot (choose a solid color background, from about chest level, up) to seoofc@mail.wou.edu.  Please include the following information in your email: Picture, full name, V number, and mailing address (unless you want the ID card held for you).

2. As always, you are welcome to visit campus and receive your ID card at the Werner University Center information desk.

Please email seoofc@mail.wou.edu with any questions you may have.  

Please note that your first ID card is free.  If that card is lost/stolen, you will need to pay $15 to receive a replacement card.